OUR TERMS OF SERVICES

Effective Date: 29 July 2025
Company: Muva Logistics Services (“the Company”, “we”, “us”, or “our”)
Customer: Any individual, business, or entity that stores goods with us (“Customer”, “you”, or “your”)

⚠️ PLEASE READ THESE TERMS CAREFULLY. BY DELIVERING GOODS TO OUR FACILITY, MAKING ANY PAYMENT, OR USING OUR SERVICES IN ANY MANNER, YOU UNCONDITIONALLY ACCEPT AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE. IF YOU DO NOT AGREE, DO NOT STORE ANY ITEMS WITH US.

1. NATURE OF BUSINESS & SERVICES PROVIDED

Muva Logistics offers reliable storage and logistics services and is a company registered and operating within the Federal Republic of Nigeria. Our core business is providing secure, dry, and managed storage space for personal effects, household goods, commercial inventory, documents, equipment, and other lawful tangible property.

We are not a warehousing or bailment service that assumes ownership or insurance liability for goods beyond what is expressly stated herein. We are a storage facility operator offering space rental under a licence agreement. The Customer retains full ownership of the goods, subject to the Company’s rights (including lien and disposal rights) outlined below.

Our services include but are not limited to:

• Short-term and long-term storage unit rental
• Commercial bulk storage solutions
• Inventory receiving and organisation (where separately agreed in writing)
• Access-controlled retrieval during business hours (for accounts in good standing)
• Auxiliary logistics support (quoted on a case-by-case basis)

Throughout this document, the business is referred to as “the Company,” “we,” “us,” or “our.” The individual or organisation using the storage space is referred to as “the Customer,” “you,” or “your.” The items deposited are referred to as “goods,” “items,” or “stored property.”

2. IMPORTANT LEGAL DETAILS & DEFINITIONS

By engaging our services, you acknowledge and agree to the following foundational principles that govern the entire agreement:

• Licence, Not Tenancy: Your use of a storage unit constitutes a contractual licence to occupy space, not a tenancy or lease under Landlord and Tenant laws. No real property interest is created.
• Possessory Lien: The Company holds a general possessory lien over all goods. This is a self-help remedy recognised under Nigerian common law and reinforced by this contract.
• Entire Agreement: These Terms, together with any invoice or payment schedule issued by the Company, constitute the entire agreement. No oral representations modify these Terms.
• Severability: If any clause is held unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
• No Waiver: The Company’s failure to enforce any right at any time does not constitute a waiver of that right. We may enforce any right at our sole discretion, even if we have previously delayed doing so.

3. ACCEPTANCE OF TERMS – HOW YOU ARE BOUND

You are legally bound by these Terms of Service through any of the following actions:

1. Making any payment (full or partial) toward storage fees;
2. Delivering or causing goods to be delivered to our facility;
3. Signing a delivery receipt, inventory form, or any document referencing these Terms;
4. Exchanging written communication (SMS, email, WhatsApp) confirming agreement;
5. Clicking an “I Agree” checkbox on our website or payment platform.

No physical signature is required for these Terms to be fully enforceable. Your conduct constitutes unequivocal acceptance. If you do not accept these Terms, you must not deposit any goods or make any payment.

4. RIGHT TO AMEND TERMS (WITH OR WITHOUT NOTICE)

The Company reserves the absolute and unilateral right to modify, amend, update, or replace these Terms of Service at any time, with or without prior notice to the Customer.

Amended Terms become effective and legally binding upon the earlier of:

• Publication on our official website [Insert Website URL];
• Posting a physical copy at our facility;
• Sending a notification via any communication channel on file (including WhatsApp broadcast).

Your continued use of our storage services after any amendment constitutes your unconditional acceptance of the revised Terms. It is your sole responsibility to periodically review our website or inquire about current Terms. The Company bears no obligation to ensure you have personally read any update. Ignorance of amended Terms is not a defence.

Any amendment applies immediately to all existing Customers, including those who signed up under previous versions, unless expressly stated otherwise. The current version of the Terms supersedes all prior versions.

5. FEES & PAYMENT OBLIGATIONS

Storage fees are payable strictly in advance on a monthly basis, or as otherwise agreed in a duly issued invoice or written quotation signed by the Company.

Late Payment Penalty:

• A penalty of ₦5,000 per day accrues immediately from the day after the payment due date.
• Penalties accrue daily without any upper limit or cap, and continue accumulating until the entire outstanding balance is settled in full.
• Partial payments do not stop or reduce the daily penalty. The full outstanding principal must be cleared to halt further penalties.
• Penalties are not a penalty in the narrow sense but represent liquidated damages and administrative costs. The Customer agrees this sum is reasonable and necessary to protect the Company’s business.

Payment Methods: Payments shall be made via bank transfer, direct deposit, or any other method expressly authorised by the Company. Cash payments must be receipted. It is the Customer’s responsibility to retain proof of payment.

6. DEFAULT – WHEN YOU ARE IN BREACH

A Customer is classified as being in default if any of the following conditions are met:

1. Payment remains outstanding and overdue by 7 calendar days or more;
2. The Customer fails to respond to any communication attempt (call, SMS, WhatsApp, email) from the Company for a period of 14 consecutive days;
3. The Customer provides false, misleading, or outdated contact information that prevents the Company from reaching them;
4. The Customer breaches any other provision of these Terms, including storing prohibited items.

Default status, once triggered, activates all the Company’s enforcement rights immediately — including lien activation, access denial, penalty accumulation, and eventual disposal rights. No further notice is required to classify you as being in default beyond what is stated in these Terms.

7. GENERAL LIEN – OUR STRONGEST LEGAL RIGHT

THIS IS THE MOST IMPORTANT CLAUSE IN THIS AGREEMENT. READ IT CAREFULLY.

The Company holds, asserts, and reserves a general possessory lien over all goods stored by the Customer in any unit, compartment, or location within our facility, for all sums owed by the Customer to the Company, regardless of whether those sums relate specifically to the goods being detained.

What this means in practical terms:

• We may retain any and all goods belonging to you, even from separate units or stored under different agreements, until your entire debt to the Company is cleared.
• This lien covers: unpaid storage fees, late payment penalties (uncapped), legal costs, recovery costs, auction expenses, administrative fees, and any other amounts due under these Terms.
• No partial release. We will not release some goods in exchange for partial payment. All debts must be settled in full before any goods are returned.
• No negotiation. The lien is non-negotiable and non-waivable except by express written agreement signed by a director of the Company.

This lien is a contractual possessory lien, recognised and enforceable under Nigerian law. It survives any complaint of “I own the goods” or “the goods are not mine.” Ownership rights are only exercisable after the debt is fully discharged. Until then, our right to retain possession is superior.

8. DENIAL OF ACCESS TO GOODS & FACILITY

Upon default (as defined in Section 6), access to the storage unit and all stored goods is immediately and automatically suspended. The Customer forfeits all retrieval, inspection, and visitation rights until every outstanding obligation is settled in full cleared funds.

Additional provisions:

• The Company may change locks, access codes, or security protocols on any unit in default without prior warning.
• Any attempt by a defaulting Customer to access the facility or unit may be treated as trespass and reported to law enforcement.
• The Company bears no liability for inconvenience, loss, or damage arising from access denial under this clause — this is a direct consequence of the Customer’s breach.

9. ABANDONMENT OF GOODS

Goods are deemed legally abandoned if:

1. Payment remains overdue by 60 calendar days or more; OR
2. The Customer fails to respond to at least three documented communication attempts over a 30 consecutive day period; OR
3. The Customer expressly communicates (verbally or in writing) an intention not to retrieve the goods or to abandon them.

Abandonment triggers an immediate and irrevocable right for the Company to sell, auction, donate, or otherwise dispose of the goods in accordance with Section 10 below, without any further notice, court order, or liability to the Customer.

The date of abandonment is the date the first triggering condition is met, not the date of any subsequent notice.

10. NOTICE OF SALE (FINAL WARNING)

Before exercising our right to sell or dispose of abandoned or defaulted goods, the Company will issue a 7-day Final Notice of Disposal (“Notice of Sale”).

The Notice of Sale will be dispatched via all available communication channels on file, which may include:

• SMS to the registered phone number
• Email to the registered email address
• WhatsApp message to the registered number
• Physical letter posted at the last known address (optional, at our discretion)

If the Customer fails to respond or settle all outstanding amounts within 7 calendar days of the Notice of Sale being sent, this shall constitute irrevocable consent to the disposal of the goods. The Customer waives any right to object to the sale, challenge the method, or claim the goods thereafter.

Proof of sending (e.g., WhatsApp double-tick, email sent receipt, SMS delivery report) is sufficient proof of notice. Actual receipt by the Customer is not required for the notice to be legally effective.

11. AUCTION & DISPOSAL OF GOODS

Upon expiry of the 7-day Notice of Sale period, or immediately upon abandonment (whichever is later to comply with notice requirements), the Company may, in its sole and absolute discretion:

• Sell the goods via public auction, private sale, or direct disposal;
• Engage third-party auctioneers or disposal agents;
• Dispose of unsaleable or prohibited items without any sale attempt.

Application of Proceeds: All monies realised from the sale shall be applied in the following strict order of priority:

1. Costs of sale: Auctioneer fees, advertising costs, transportation, cleaning, and administrative expenses directly related to the disposal;
2. Accrued penalties: All daily late payment penalties accumulated up to the date of sale;
3. Outstanding storage fees: Principal storage charges owed;
4. Legal and recovery costs: Any legal fees, court costs, or recovery agent charges incurred;
5. Any other amounts due under these Terms.

Deficiency: If the proceeds from the sale are insufficient to cover the total debt owed, the Customer remains personally liable for the outstanding balance. The Company reserves the right to pursue the deficiency through any lawful means, including civil litigation, debt recovery proceedings, and reporting to credit bureaus.

Surplus: Any surplus remaining after full satisfaction of all debts and costs may be retained by the Company as an administrative penalty and liquidated damages for the breach. The Customer expressly agrees to this treatment of surplus and waives any right to claim excess proceeds.

12. PROHIBITED ITEMS & RIGHT TO INSPECT

Customers are strictly prohibited from storing the following categories of items:

• Illegal substances, narcotics, or drug paraphernalia
• Weapons, firearms, ammunition, explosives, or fireworks
• Perishable goods including food, plants, or organic materials
• Live animals, insects, or biological materials
• Hazardous, flammable, toxic, corrosive, or radioactive substances
• Stolen property, counterfeit goods, or items connected to criminal activity
• Cash, currency, bullion, precious metals in unsecured form
• Any item whose possession or storage violates any Nigerian law or regulation

Right to Inspect and Remove: The Company reserves the unconditional right to inspect any stored goods if there is reasonable suspicion of a breach of this clause. We may open and examine any container, box, or packaging without prior notice. If prohibited items are discovered, we may:

• Immediately remove and dispose of such items without liability;
• Report the matter to law enforcement authorities;
• Immediately terminate the storage agreement;
• Hold the Customer liable for all cleanup, disposal, and legal costs incurred.

No compensation shall be payable for any loss resulting from lawful removal and disposal of prohibited items.

13. LIMITATION OF LIABILITY

To the fullest extent permitted by Nigerian law:

The Company shall not be liable for any loss, damage, deterioration, or destruction of stored goods arising from or connected to:

• Fire, smoke, or water damage from firefighting
• Flood, storm, hurricane, or water ingress
• Theft, burglary, or criminal acts of third parties
• Pest infestation, rodents, insects, mould, mildew, damp, or rust
• Acts of God, natural disasters, riots, civil unrest, war, or terrorism
• Power outages, temperature fluctuations, or environmental conditions
• Structural defects, roof leaks, or building settlement unless caused by gross negligence
• Any cause whatsoever unless directly and solely caused by the proven gross negligence or wilful misconduct of the Company, as established by a final judgment of a Nigerian court of competent jurisdiction

In any event, our maximum liability to any Customer shall not exceed the total storage fees paid by that Customer in the 3 months preceding the incident.

Insurance: Our service is storage, not insurance. Customers are strongly advised and expected to maintain their own comprehensive insurance coverage over all stored goods. The Company does not insure your goods, and storage fees do not include any insurance premium. You store entirely at your own risk as regards loss or damage.

14. INDEMNITY

The Customer agrees to indemnify, defend, and hold harmless the Company, its directors, employees, agents, and assigns from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including legal fees on a full indemnity basis) arising directly or indirectly from:

• Ownership disputes or competing claims over the stored goods
• Damage caused by the stored goods to the facility, other customers’ goods, or any third party
• Any illegality, prohibited content, or hazardous nature of the stored items
• The Customer’s breach of any provision of these Terms
• Any personal injury or death occurring in connection with the Customer’s use of the facility, unless caused by the Company’s gross negligence

15. TERMINATION OF SERVICE

The Company may terminate the storage agreement with immediate effect without prior notice if the Customer:

• Stores any prohibited item
• Defaults beyond 60 days
• Engages in abusive, threatening, or disruptive behaviour toward staff
• Uses the unit for any illegal or unauthorised purpose
• Breaches any material term of this agreement

Upon termination, all sums owed become immediately due and payable. The lien and all disposal rights survive termination.

16. GOVERNING LAW & JURISDICTION

These Terms of Service shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

Any dispute, controversy, or claim arising out of or in connection with these Terms, or the storage services provided, shall be subject to the exclusive jurisdiction of the courts of [Your City/State, e.g., Lagos State]. The Customer irrevocably submits to this jurisdiction and waives any objection based on forum non conveniens.

Notwithstanding the above, the Company retains the right to pursue interim, injunctive, or preservatory relief in any court of competent jurisdiction to protect its lien, recover goods, or prevent interference with its rights.

17. SEVERABILITY

If any provision of these Terms is held to be illegal, invalid, or unenforceable by any court of competent jurisdiction, such provision shall be deemed severed and the remaining provisions shall continue in full force and effect as if the invalid provision had never been included. The parties further agree that the court may modify the invalid provision to the minimum extent necessary to make it enforceable while preserving the original intent.

18. DATA & CUSTOMER INFORMATION

The Customer consents to the collection, storage, and processing of personal data (name, phone number, email, address, identification documents) for the purposes of this agreement, including debt recovery. The Company shall handle personal data in accordance with the Nigeria Data Protection Act, and shall not sell or disclose data to third parties except as required for enforcement or by law. The Customer is responsible for keeping their contact details updated at all times.

19. FORCE MAJEURE

The Company shall not be liable for any delay or failure to perform obligations where such delay or failure results from circumstances beyond its reasonable control, including natural disasters, government actions, pandemics, civil unrest, or utility failures. In such events, the Company may suspend services without penalty, and storage fees shall continue to accrue.

20. FINAL ACKNOWLEDGEMENT

The Customer acknowledges that they have read, understood, and voluntarily accepted these Terms of Service in their entirety. The Customer agrees that these Terms are fair, reasonable, and necessary to protect the legitimate business interests of the Company. The Customer waives any right to challenge the enforceability of these Terms on grounds of lack of notice, unconscionability, or inequality of bargaining power, to the extent permitted by Nigerian law.

⚠️ REMINDER: THE COMPANY RESERVES THE RIGHT TO AMEND THESE TERMS AT ANY TIME, WITH OR WITHOUT NOTICE. CONTINUED USE OF OUR SERVICES AFTER ANY AMENDMENT CONSTITUTES YOUR UNCONDITIONAL ACCEPTANCE OF THE REVISED TERMS.

Muva Logistics Services
Lagos, Nigeria | 09164090576 | muva.logistics@gmail.com | muva.tekly.com.ng

© 2026 Muva Logistics Services. All rights reserved. | These Terms are enforceable under the laws of the Federal Republic of Nigeria.